Last Updated: October 18, 2025

1. Introduction

Field Trip Central ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fieldtripcentral.com (the "Site") and use our design services.

Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Site.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry
• Project Information: Details about your design needs, preferences, and requirements
• Communication Records: Messages, inquiries, and correspondence with us
• Payment Information: Billing address and payment details (note: we do not store credit card information directly)
• Newsletter Subscription: Email address when you subscribe to our Substack newsletter

2.2 Information Automatically Collected

When you visit our Site, we may automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and store certain information (see Section 5)

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms if you interact with us on social media
• Business partners or referral sources
• Public databases or data providers

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver design services, communicate about projects, and fulfill contracts
• Communication: To respond to inquiries, send updates, and provide customer support
• Business Operations: To process payments, maintain records, and manage client relationships
• Marketing: To send newsletters, promotional materials, and information about our services (with your consent)
• Website Improvement: To analyze Site usage, improve functionality, and enhance user experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address fraud, security issues, or technical problems

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Substack: For newsletter delivery and management
• Payment Processors: For processing payments (we do not store credit card information)
• Email Service Providers: For business communications
• Web Hosting Services: For website hosting and maintenance
• Analytics Services: Such as Google Analytics for website analytics
• Cloud Storage Providers: For secure data storage

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

4.4 Protection of Rights

We may disclose your information when we believe it is necessary to:

• Protect our rights, property, or safety
• Protect the rights, property, or safety of our clients or others
• Prevent or investigate possible wrongdoing
• Enforce our Terms and Conditions

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to enhance your experience on our Site.

5.2 Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your browsing to deliver relevant advertising

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect your ability to use certain features of the Site.

To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

6. Third-Party Links and Services

6.1 Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

6.2 Substack Newsletter

When you subscribe to our newsletter through Substack, your email address and subscription are managed by Substack. Substack's use of your information is governed by their privacy policy, which you can review at substack.com/privacy.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers and databases
• Regular security assessments
• Limited access to personal information by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The duration of our relationship with you
• Legal, regulatory, or contractual obligations
• The need to resolve disputes or enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to our processing of your personal information
• Restriction: Request that we restrict processing of your information
• Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw your consent to our processing of your information

9.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of your personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

9.3 European Economic Area Residents (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed in Section 9.1.

9.4 How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information in Section 14. We will respond to your request within the timeframe required by applicable law.

10. Marketing Communications

10.1 Newsletter

If you subscribe to our newsletter, we will send you periodic updates, design insights, and promotional content. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

10.2 Opt-Out

You have the right to opt-out of receiving marketing communications from us. Even if you opt-out of marketing emails, we may still send you transactional or administrative communications related to our services.

11. Children's Privacy

Our Site and services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

12. International Data Transfers

If you are located outside of [YOUR COUNTRY], please be aware that your information may be transferred to, stored, and processed in [YOUR COUNTRY] where our servers are located. By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Field Trip Central
Email: hello[at]fieldtripcentral.com

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